TeamLeader | How to Order

HOW TO ORDER

For your convenience, we are available 24 hours a day, 7 days a week by fax, email or online website. You can print our order form online if necessary or we will fax by request.

ORDER BY PHONE:

To place your order by phone, call Toll Free 1-877-365-7555. Business hours are 8:00 a.m. to 5:00 p.m. C.S.T. Monday through Friday.

 

ORDER BY FAX:

You may order 24 hours a day, 7 days a week by fax. Simply fax your order directly to our Order Entry Department at 1-877-611-8326. Include sales specialist’s name if applicable. Once faxed, please call your Sales Specialist to confirm receipt of fax.

 

ORDER BY MAIL:

Please write your order including ship to address, daytime phone number, quantity, style codes, color placement and size. Include sales specialist’s name if applicable. Mail to:

TeamLeader
2901 Summit Ave, Suite 300

Plano, TX 75074

 

ORDER BY EMAIL:

You may order 24 hours a day, 7 days a week by email. Simply send email to Orders@teamleader.com. Include ship to address, daytime phone number, quantity, style codes, color placement and sizes. Include sales specialist's name if applicable.

 

ORDER PRODUCTION:

Please make sure your order is complete, including sizes, styles and colors. Order will not be processed until order confirmation and payment is received.

 

ORDER CONFIRMATION:

Please read over information on your estimate carefully. TeamLeader cannot be responsible for errors on orders. Once orders are in process, no changes or additions can be made.

 

PAYMENT INFORMATION:

In order to keep our prices the lowest possible, we must strictly follow these policies. Full prepayment is required by Official School Check, Cashier’s Check, Money Order, or Credit Card (MasterCard, Visa, American Express, or Discover).

*Call your TeamLeader Sales Specialist to help you with your order.

TeamLeader assumes no liability for delays in our failure to make delivery due to our inability to obtain supplies, raw materials and labor, or to conditions over which we have no control, including the delays of carriers, accidents, strikes, war or other unavoidable cause.

 

MATCHING PREVIOUS ORDERS:

Please provide us with all information when placing your order. If trying to match a previous order, please state when ordering. If garment has custom monogramming or lettering, please send a sample or photocopy. Monogramming on uniforms may vary slightly do to font/style changes. Please label all samples and photocopies clearly.

 

COLORS:

We make every effort to match colors as closely as possible. Although the finest dyes are used in all products and materials, lots may absorb dye to slightly varying degrees and shading differences may occur. Therefore, TeamLeader cannot guarantee a perfect color match.

 

MINIMUM ORDERS:

A minimum of 5 uniforms is required on Custom Uniforms, Custom Warm-ups, Custom Manufactured Items & Package Specials. We are unable to process individual orders for any manufactured item.

• New Uniform orders under 5 - Custom Uniforms are not available. • New Uniform Qty: 5-9 - Add $18.00 per package.
• Fill-in Uniform orders Qty: 1-4 - Add $18.00 per package.
• Fill-in Uniform orders of 5 or more - No additional charge.

 

LETTERING:

We require a minimum of 10 on all New Tackle Twill Lettering orders.
A minimum of 5 will be required on all reorders or loose lettering. Glitter lettering should not be put in the dryer. Hang to dry.

CANCELLATIONS:

All TeamLeader uniforms are specially made for each customer. Therefore, once your order is submitted, it is impossible to make any changes or cancel items on the order.

 

 

SHIPPING CHARGES

TOTAL ORDER                      GROUND

$0 - $25.00...........................$10.00

$25.01 - $50.00....................$11.00

$50.01 - $100.00..................$12.00

$100.01 - $150.00................$13.00

$150.01 - $200.00................$15.00

$200.01 - $250.00................$16.00

$250.01 - $300.00................$17.00

$300.01 - $350.00................$19.00

 

Over $350.01 add $3.50 for each additional $50.00 *Alaska, Hawaii: Double Shipping

TeamLeader ships all products by UPS. Surcharges may apply as charged by UPS. 

Download an Order Form